Privacy Policy
Last updated: 2026-03-14
Introduction
Liberin Technologies Private Limited ("Liberin AI," "we," "us," or "our"), headquartered in Bangalore, India, is committed to protecting the privacy and personal data of individuals who visit our website, use our products (Septa, Boliye, PiiVacy), or engage with our services. This Privacy Policy explains how we collect, use, share, and protect your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws.
Information We Collect
We collect the following categories of personal data: (a) Identity Data — name, job title, company name, and professional identifiers; (b) Contact Data — email address, phone number, and business address; (c) Technical Data — IP address, browser type, device information, operating system, and access logs; (d) Usage Data — pages visited, features used, session duration, and interaction patterns; (e) Communication Data — inquiries, support requests, and feedback submitted through our contact forms or communication channels; (f) Transaction Data — billing information, payment details, and service subscription records. We collect data directly from you, automatically through our website, and occasionally from third-party business sources.
How We Use Your Information
We process your personal data for the following purposes: (a) providing, maintaining, and improving our products and services; (b) responding to your inquiries and providing customer support; (c) sending relevant product updates, security alerts, and administrative communications; (d) analyzing usage patterns to improve user experience and product performance; (e) complying with legal obligations, including tax, accounting, and regulatory requirements; (f) detecting, preventing, and addressing fraud, security issues, and technical problems; (g) with your consent, sending marketing communications about our products and industry insights. We process data based on legitimate business interests, contractual necessity, legal obligations, or your explicit consent.
Data Sharing and Disclosure
We do not sell your personal data. We may share your information with: (a) Service Providers — trusted third parties who assist in operating our website, conducting business, or providing services, bound by confidentiality agreements; (b) Cloud Infrastructure Partners — for hosting and data processing, using providers with appropriate security certifications; (c) Legal Requirements — when required by law, regulation, legal process, or governmental request; (d) Business Transfers — in connection with a merger, acquisition, or sale of assets, with prior notice to affected individuals; (e) Professional Advisors — lawyers, auditors, and consultants as necessary for business operations. All third parties are required to maintain the confidentiality and security of your data.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Essential cookies are required for website functionality. Analytics cookies help us understand usage patterns and improve our services. Preference cookies remember your settings and choices. You can manage cookie preferences through your browser settings or our cookie consent mechanism. For detailed information, please refer to our Cookie Policy.
Your Rights Under the DPDP Act
Under the Digital Personal Data Protection Act, 2023, you have the following rights as a Data Principal: (a) Right to Access — obtain confirmation of whether your personal data is being processed and access a summary of such data; (b) Right to Correction and Erasure — request correction of inaccurate data or erasure of data that is no longer necessary for the purpose it was collected; (c) Right to Grievance Redressal — raise grievances regarding data processing with our Data Protection Officer; (d) Right to Nominate — nominate another individual to exercise your rights in case of death or incapacity; (e) Right to Withdraw Consent — withdraw previously given consent at any time, without affecting the lawfulness of processing based on consent prior to withdrawal. To exercise these rights, contact our Data Protection Officer at privacy@liberinai.com.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer required, we securely delete or anonymize it. Typical retention periods are: account data for the duration of the business relationship plus 3 years; transaction records for 7 years as required by tax and accounting regulations; technical logs for 12 months; marketing consent records for the duration of consent plus 1 year.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include: encryption of data in transit (TLS 1.3) and at rest (AES-256); access controls with role-based permissions and multi-factor authentication; regular security audits, vulnerability assessments, and penetration testing; employee training on data protection and security best practices; incident response procedures for prompt breach detection and notification. Our security practices are aligned with ISO 27001 and SOC 2 Type II standards.
Children's Privacy
Our services are designed for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information promptly. In accordance with the DPDP Act, processing of children's data requires verifiable consent from the parent or lawful guardian.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. For significant changes, we may provide additional notice through email or a prominent notice on our website. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about our data practices, please contact us: Data Protection Officer, Liberin Technologies Private Limited, Bangalore, Karnataka, India. Email: privacy@liberinai.com. You also have the right to lodge a complaint with the Data Protection Board of India if you believe your data rights have been violated.